Richard D. Arlington III, CSP, LICM

Added by richarlington

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Listed in Landscaping

Company Name: Rich Arlington & Associates
Education and Credentials:
- Certified Snow Professional (CSP), 2004- Present
Requirements to become a Certified Snow Professional include testing in marketing, human resources, business, law, and snow science and snow mechanics. There are less than 250 CSP’s in the United State of America.
- Landscape Industry Certified Manager (LICM) 2006 – Present

-Site training for maintenance and grounds personnel conducted during November 2008. Program included Storm Operations, Pre and Post Season, Effective Use of Equipment and Deicers, Plow Equipment Training, Training of New Hires, and Risk Management for Ice Thaw and Re-freeze Occurrences for the following colleges and universities:

- Buffalo State College
- Buffalo University of New York
- Ithaca College
- Nazareth College
- Rochester Institute of Technology
- Rochester University of New York
- Syracuse University of New York

-Cincinnati Children’s Hospital, Cincinnati, Ohio, site training of maintenance staff on how to implement snow response plan and what equipment to allocate where for snow season, September 2011
I am an expert on issues dealing with ice control with both rock salt and liquid calcium/magnesium products, which has resulted in 20 plus years of no at fault slip and fall incidents for my company while maintaining over 150 accounts from large retail plazas to small convenience stores.
Since 1986 I have been the president of Arlington Lawncare Inc. and have directed the Landscaping, Lawn Maintenance, Lot Sweeping, Snow and Ice operations in Erie, Pennsylvania, which is one of the most unpredictable locations in the United States given its location on Lake Erie. Erie sits directly below the winter jet stream from Canada. This location has given me the opportunity to service my customer base in a wide variety of weather, from ice storms to 1 and 2 foot snow falls in 24 hours or less. My experience has enabled me to keep my customer retention rate at roughly ninety-five percent.

Erie receives on average 54 plowing events and 70 salting events per year. The average snowfall in a 15 mile radius can range from 90" to as much as 200". These wide fluctuations of weather and large size of this company has allowed me to become very qualified in dealing with issues regarding scheduling, routing, customer service and subcontractor relations. In the past 10 years I have dealt with over 160 subcontractors at a time. I am experienced with all aspects of record keeping, snow budgets, contractual language, and dealing with all types of subcontractors to ensure customer satisfaction based on specifications.
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Rich Arlington & Associates is a consulting firm specializing in the snow, ice and landscaping industries. All of our associates have extensive experience running snow removal and landscaping businesses and many are Certified Snow Professionals.

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